FAQ

FAQ

1.Q: Where is your factory locatedand how long you have been in cosmetics industrial?

A: We are a manufacturing factory for skincare and mask OEM/ODM, we have engaged in cosmetics manufacturing since year 1995. Our factory is located in Guangzhou city of Guangdong province, the cosmetics manufacturing center of China, which is about 1 hour by drive from Hong Kong.


2.Q: What can your company do for your clients?

A: We can make materials research, design formulation per client rough ideal or requirements, make production, cosmetics testing, shipment coordination for our clients.


3.Q: How can we start business with your company?

A:  Just contact with one of our principals, we will do all for you from ideal to shipment. We can produce the cosmetics based on client rough requirements, samples, or formulation.


4.Q: How can I get some samples for evaluation? 

A: We can provide free samples to our clients but the clients need to pay the samples delivery fee per our company policy. The samples delivery fee can be refunded to clients or deduct in payment during mass production stage.

5.Q: How do you define your MOQ? 

A: We define the MOQ based on the process/machine constraint and the material size. We will suggest economic order quantity during quotation to make the client can get competitive price meanwhile balance the order quantity.

6.Q: What are your terms of payment, and payment methods?

A: By T/T or Western Union Payment (30%-50% deposit, balance paid need to be paid before shipment).

7.Q: How does your factory do regarding quality control?

A: Our factory has been certified by GMPC and ISO22716. We can guarantee the product quality by good machine capability and process control, complete quality control system, skilled operators, and testing capability. All our effective cosmetics have been licensed by SFDA.